The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 35 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
104 Bayswater Road,
London,
United Kingdom,
W2 3HL,
Greater London
Map view
street view
104 Bayswater Road,
London,
United Kingdom,
W2 3HL,
Greater London
City landmarks
Park
Hyde Park
1.8
km
Garden
Buckingham Palace
3.1
km
Museum
Victoria and Albert Museum
2.2
km
Museum
Science Museum
1.9
km
Museum
Natural History Museum
2.0
km
Marylebone Rd
Madame Tussauds London
2.4
km
Park
Kensington Gardens
670 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.6
km
87-135 Brompton Rd
Harrods
2.3
km
Event hall
Royal Albert Hall
1.4
km
Museum
The British Museum
4.1
km
Praed St
Paddington
1.0
km
Monument
The Albert Memorial
1.2
km
Gallery
Wallace Collection
2.3
km
Art object
Sherlock Holmes Museum
2.3
km
Museum
Design Museum
2.2
km
LondonEngland
Bayswater
700 m
Westbourne Grove
Westbourne Grove
1.4
km
Museum
Apsley House
2.4
km
Monument
Peter Pan Statue
610 m
Park
Holland Park
2.0
km
Great Central House
Marylebone
2.5
km
Oxford Street
Oxford Street
2.8
km
Store
Kensington High Street
1.6
km
Fountain
Princess Diana Memorial Fountain
1.3
km
London W2England
Notting Hill
1.7
km
Museum
Leighton House Museum
2.4
km
Nearby
Palace
Kensington Palace
520 m
Kensington Gardens
Elfin Oak
350 m
Restaurants
Halepi
220 m
18 Leinster Terrace
Afternoon Tea At Grand Royale
270 m
1-9 Inverness Terrace
Olio Bar & Restaurant
290 m
1-7 Lancaster Gate
New Fortune Cookie
340 m
1 Queensway
Mogador Lounge
370 m
22 Queensway
Marrakesh Restaurant Bar
330 m
8 Queensway
The Yeo Valley Cafe
360 m
20 Queensway Bayswater
Little Persia
450 m
38 Queensway
Rosa's Thai Cafe Queensway
460 m
36 Queensway Bayswater
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Small and unclean room
Noisy from air conditioning
7.4/10
Very good
Rooms
7.1
Location
8.9
Service
7.3
Dining
7.4
Guest reviews
7.4/10
based on 9 reviews
4/5
based on 2801 reviews
8.0
8.0/10 based on 3136 reviews
#484 of 1,196 hotels in London based on Tripadvisor
Jonathan
United Kingdom,
January
2024
7.8/10
The hotel rooms are small but lovely with a park view. The service was polite and helpful, although some aspects need improvement. The location is excellent for exploring the area but may not suit all preferences. The dining was really nice, and the facilities offer a decent experience.
Rooms
8.0
The rooms are small but lovely with a park view.
Service
7.0
The staff were really polite and helpful.
Location
9.0
The location is excellent, 2 min walk from Queensway station which is on the Central line.
Dining
8.0
The dining was really nice.
Facilities
7.0
Overall, the facilities offer a decent experience.
Ronald
United Kingdom,
January
2024
8.2/10
The rooms were well appointed with a view of the park and very comfortable, featuring probably the best shower I've had in a hotel. The room was very small, even by London standards, with no space for two people to pass and only one person could be in the bathroom at a time. Unfortunately, the room was dirty.
Rooms
7.0
The room was very comfortable and offered a great view of the park. However, it was quite small, especially for London standards, with limited space for movement, and the room was not properly cleaned.
Service
9.0
The service was exceptional, the staff were very friendly, polite, and professional. They even went out of their way to address our complaint to our satisfaction. Special shoutout to Denis, Silvia, Rianna, Ronisha, and Shantel for being very friendly and helpful.
Location
9.0
The location was superb, just across Kensington Gardens, with the station only a block away. There were good restaurants, a supermarket, and it was a convenient place to stay. It is close to Paddington station for a direct connection from Heathrow airport, Hyde Park, and Queensway Tube station, making it very convenient. Additionally, it offered fantastic views of the park and a lovely breakfast.
Dining
8.0
The dining experience was good overall, with a standard that was very good on the second morning but slightly lacking on the first morning due to the busy breakfast room. Special thanks to Alex, Rafael, and Severan for their service.
Facilities
8.0
The hotel offered a range of facilities from dry cleaning and housekeeping to shops and laundry services. Guests were greeted with a welcome drink upon arrival.
Mabel
United Kingdom,
December
2023
7.8/10
The hotel offers clean and reasonably spacious rooms with friendly and helpful staff. Its perfect location allows easy access to transportation options, though parking can be pricey nearby. The dining options are tasty but might be a bit expensive. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms were clean and reasonably spacious.
Service
9.0
The staff was really friendly and very helpful.
Location
8.0
The location is excellent near tube and bus stops, making travel convenient.
Dining
7.0
The dining experience was tasty with a good variety but slightly pricey.
Facilities
8.0
The hotel offers essential amenities for a comfortable stay.
Earl
United States,
December
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were very clean, and the breakfast was excellent, but they were smaller than I had expected. The air conditioning only blew cold air initially, but after informing the front desk, they promptly sent up a heater, which was helpful. The availability of towels could be better, but the hotel's proximity to the central line was convenient.
Rooms
8.0
The rooms were smaller than expected, but very clean. The air conditioning initially only provided cold air, but the front desk promptly addressed the issue by sending up a heater. Availability of towels could be improved.
Service
6.0
The service was a bit varied. While the staff was nice, there were some issues with outdated furniture, a dated bathroom design with a bad smell, and an overall overrated feeling. However, the restaurant/lounge staff were very pleasant. Some communication issues were encountered in a different language. The hotel offers dry cleaning, housekeeping, and other commercial services.
Location
9.0
The location of the hotel was convenient with easy access to the central line, a nearby bus stop, and a tube station. It is close to Paddington station, Hyde Park, Kensington Palace, and Chef Tyson's eatery. However, the nearby tiny car park was quite expensive at around £35 for 24 hours.
Dining
7.0
The dining experience at the hotel was satisfactory with reasonable quality. The availability of a welcome drink adds a nice touch.
Facilities
7.0
The hotel facilities were decent, offering amenities like shops, commercial services, laundry, and a welcome drink. However, there were some complaints about the outdated furnishings and the condition of the room carpet.
Margaret
United States,
October
2023
8.6/10
I had a great stay at this hotel! The location was fantastic, right in front of Hyde Park, making it easy to walk to High Street Kensington or Marble Arch. The staff were welcoming and helpful, and the evening meal was delicious. The breakfast was filling and tasty, and the room was nice with a view of Hyde Park. Overall, a perfect stay with friendly and helpful staff.
Rooms
7.0
The room was nice, though it was small and unclean. The only downside was the noise from the air conditioning system outside.
Service
9.0
The staff were friendly, efficient, and gracious throughout my stay. They made me feel welcome and attended to all my needs.
Location
10.0
The location was perfect, right in front of Hyde Park, and within easy reach of Oxford Street and Kensington Gardens.
Dining
8.0
The dining experience was good value for money, priced at £15 per person. The fresh seafood was a highlight, although the breakfast would have been an additional cost.
Facilities
9.0
The facilities were excellent, with straight forward parking and a welcoming atmosphere. Everything I needed was provided without any issues.
Great location
Small and unclean room
Charles
United Kingdom,
September
2023
6.4/10
The hotel's location is superb, just minutes away from Queensway and Bayswater tube stations and opposite the beautiful Kensington Gardens. The rooms are cozy and include modern coffee machines, which I always appreciate. However, the service was disappointing with outdated furniture and a lackluster breakfast selection. The location is convenient for my needs, but the price might be a bit high for what's offered.
Rooms
8.0
The rooms are tight but comfortable and come with modern amenities like a coffee machine.
Service
5.0
The service was subpar with outdated furniture and a disappointing breakfast spread. However, the staff at the reception were helpful.
Location
9.0
The hotel's location is fantastic, close to public transport and opposite Kensington Gardens, making it a convenient base for exploring the area.
Dining
5.0
The dining options were limited with a pricey breakfast that didn't cater well to Arabic tastes.
Facilities
6.0
The facilities are adequate, but the aged property and contents need refurbishment.
Nathaniel
United States,
September
2023
6.2/10
The hotel definitely did not meet my expectations for a 4-star stay. The rooms were not prepared as requested, giving off a more 2-star vibe. The overall cleanliness and maintenance were lacking, with unexpected findings left behind. The lack of essential amenities like soap and hand towels was disappointing, and the bar not being open in the evenings was a letdown. I will not be recommending this hotel.
Rooms
5.0
Despite requesting the bed configuration to be adjusted while we were out for dinner, it was not done until a reminder upon our return. The room maintenance and tidiness left much to be desired, reflecting more of a 2-star than a 4-star standard.
Service
5.0
The service fell short with attempts to sell overpriced theatre tickets, lack of warm welcomes or explanations about the hotel, and seemingly untrained staff members. The service areas like dry cleaning, housekeeping, and others were acceptable but not exceptional.
Location
8.0
The saving grace was the excellent location in Kensington, offering good value for money. Having a view of Hyde Park was a bonus, along with proximity to Bayswater for dining options. The car park proved essential, especially for individuals with mobility challenges.
Dining
9.0
The dining experience was a highlight of my stay, particularly in the evening. The service provided by Alex, Rafael, and Severan was exceptional, offering a variety of delightful English and continental dishes to savor. The fruit salads were a refreshing touch.
Facilities
5.0
The facilities could use a general update to meet a higher standard of cleanliness and guest satisfaction. The absence of soap, hand towels, and a fully operational bar in the evenings impacted the overall experience negatively.
James
United Kingdom,
June
2023
7.0/10
My stay at the hotel was a mixed experience. The room, though a decent size, lacked basic amenities like even a bottle of water, forcing me to go out to buy some. The location was convenient, near tourist places, but not ideal for families on holiday. The service was friendly but had some noticeable errors. The dining options were good but expensive without included breakfast.
Rooms
6.0
The room was a reasonable size, but lacked basic amenities like water.
Service
7.0
The service was friendly but with noticeable errors.
Location
8.0
The location was convenient, close to tourist places but not the best for families on holiday.
Dining
7.0
The dining options were good but expensive without included breakfast.
Facilities
7.0
Convenient Location
Lacked Amenities
Brian
United Kingdom,
April
2023
9.2/10
The hotel is in a fantastic location, with great eating choices nearby and easy access to tube stops. The rooms were spacious and perfect for two adults and a child, clean and comfortable. The service from the friendly staff was excellent. The dining experience was amazing and good value for money.
Rooms
9.0
The rooms were lovely and clean, perfect for two adults and a child. Very comfortable and spacious.
Service
9.0
The hotel staff were very helpful and friendly. They even found us an alternative hotel and settled our taxi fare.
Location
10.0
The location is excellent, just a few minutes walk to Queensway underground and Hyde Park. Close to shops, places to eat, and the park.
Dining
9.0
The dining was beyond awesome, with good quality and plentiful food. A big thank you to the reception staff for making our stay special.
Facilities
9.0
The hotel offers great amenities and services to make your stay comfortable and convenient.